Business Management
Problem Solving
Customer Service
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Hello! I'm Jane
I have a passion for helping people by delivering the highest level of customer service and exceeding their expectations by demonstrating friendliness and professionalism in all situations.
Jane Doe
Customer Service Manager
Phone:
123-456-7890
Email:
Address:
500 Any Street
Any State, CA 12345
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Date of Birth:
February 7, 1993
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EDUCATION
AMERICAN DREAM COMMUNITY COLLEGE
Degree in Business Management
2011-2013
Associate's Degree
2007-2011
High School Diploma
WEST RIDGE HIGH SCHOOL
Diploma
EXPERIENCE
SKILLS
Active Listening - Advanced
Critical Thinking - Advanced
Oral Expression - Proficient
Communication - Advanced
English - Mother Tongue
Spanish - Intermediate
EXPERTISE
CUSTOMER INC​
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Direct administrative activities directly related to making products or providing services.
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Prepare staff work schedules and assign specific duties.
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Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
2020-2023
Customer Service Manager
2018-2020
Customer Service Advisor
CUSTOMER INC
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Check to ensure that appropriate changes were made to resolve customers' problems.
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Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
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Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
CLOTHING INC
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Greet customers and ascertain what each customer wants or needs.
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Describe merchandise and explain use, operation, and care of merchandise to customers.
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Compute sales prices, total purchases, and receive and process cash or credit payment.
2017-2018
Retail Associate